5,760

products in
stock now

95%

shipped within 2 working
days.
Read More...

Home
Pet
Insurance
Breed
Profiles
Pet
Forum
Pet
Health
UK Pet
Services
Pet
News
Fun
Stuff
Pet
Rescue
Pet
Travel
Pet
Shop
Log On Shop Home | My Favourites | My Previous Purchases | Check Delivery | My Basket | Feedback
Free delivery on orders over £29

HACKER SAFE certified sites prevent over 99.9% of hacker crime.


Online Pet Shop
 
  My Favourites
  My Previous Purchases
 
  Top Rated Products
  May Offers
  Christmas Pet Gifts
  Clearance: 25% OFF!
  Clearance: 50% OFF!
  Pet Boutique
  Pet Meds
  Dogs
  New Puppies
  Cats
  New Kittens
  Rabbits
  Fish
  Guinea Pigs
  Hamsters
  Other Small Animals
  New to the Shop
  Gardening
 
  Pet Insurance
Earn ipoints on all your purchases

Contact Us

Contact PetPlanet

We would be delighted to hear from you, so here are our details:

Phone 0845 345 0723 (9.00am - 5.30pm Mon-Fri)
Fax 0845 601 2765
E-Mail info@petplanet.co.uk
Address 10 Lindsay Square
Deans Industrial Estate
Livingston
EH54 8RL
Scotland, UK
Company
Information
Petplanet.co.uk Limited,
Registered in Scotland No SC197870
Registered Office
10 Lindsay Square
Deans Industrial Estate
Livingston
West Lothian
EH54 8RL
PetPlanet.co.uk is a member of the Pet Care Trust and abides by its regulations in practice and in spirit. pet care trust logo

 

Who we are

 

Petplanet.co.uk is a privately held business headquartered in Livingston, Scotland. We are fully independent and have no ties to any manufacturers or traditional (i.e. ‘bricks and mortar’ shops or catalogue based) retailers. A team of over 20 people are responsible for creating the content you find on our site.

pet planet.co.uk premises in scotland

PetPlanet.co.uk's  Facility at Livingston

We founded the business in mid-1999 as a result of frustration at the poor quality of pet information and services available on the Internet for UK pet lovers. Both of the founding partners have been surrounded by pets for most of their lives, and are keen to encourage responsible and informed pet ownership. PetPlanet.co.uk will never be involved in the direct resale of pets. It is our intention to foster positive relationships with the registered pet charities and breed societies through ongoing consultation and by seeking their approval for all relevant content.

pet planet staff in scotland pet planet staff in scotland

Staff in the PetPlanet.co.uk offices (left to right, Mike, Helen, Lindsey and Yvonne)

We make a return on sales through our on-line shop, fulfilling all orders ourselves out of our Livingston facility. We also generate some advertising revenue from third parties advertising on our site. However, whilst we are a commercial operation, we also believe that content that encourages informed and responsible pet ownership should be free and ubiquitous. To this end, we do not charge businesses for basic services listings on our site and have avoided any exclusive commercial links that would limit the range of local or travel services listed on our site. You will not find any premium rate ‘expert advice’ phone numbers on the PetPlanet.co.uk site.

We encourage feedback from all users of the site, whether registered members or casual browsers. Whilst we welcome phone calls, we prefer the use of e-mail as this helps us to respond in an efficient manner.

We hope you enjoy the site. If you don’t (even if you do) please let us know how we can improve it!

The PetPlanet.co.uk team