• Sign In or New Customer? Start Here

Online Pet Shop


Customer Service Feedback

19/05/2016
Thank you.

You have dealt with the matter to my total satisfaction.
19/05/2016
That's fantastic!
Thanks so much for your help and quick response!
03/05/2016
I'm very impressed with your communication and customer care.
Thank you very much making the online shopping a positive experience
02/05/2016
Brilliant,

Thanks ever so much for your prompt help - excellent customer service!
02/05/2016
First class customer service. Will recommend your company to friends.
Thanks again
02/05/2016
Just wanted to thank you for providing such excellent customer service, I'm truly impressed. Will definitely use Petplanet more in the future for the needs of my ever growing menagerie!
19/04/2016
Have been using Pet Planet for some time now and will continue to do so An excellent quick service very helpful and everything you could want for your pets
19/04/2016
Thank you for your response and for your excellent customer service.
18/04/2016
Thank you so much for the excellent service; the cat bed I purchased is super, my cat is very impressed and looks so comfy in it!
18/04/2016
Thank you very much for your prompt response and quick resolution to this issue and I look forward to shopping with you in the future.
08/04/2016
Thank you so much for replying back to me. Your service has been amazing. I have already ordered some more stuff from Pet planet and will recommend you to other people.
05/04/2016
The lady I spoke to on the phone was very helpfull and pollite
05/04/2016
Excellent service product arrived on time would definately use again
30/03/2016
Your customer service was exemplary and I have advised colleagues of the exceptional experience I received. I will be using your company again in the future as, I am sure, will my friends and associates.
29/03/2016
Thank you for getting the stuff out so quickly - my dog is VERY happy with his new gear and doesn't know what to play with first!
28/03/2016
Thank you for such a quick reply! That's brilliant news and great customer service.
28/03/2016
That's very kind, thank you so much for your help.
28/03/2016
Thank you for your excellent customer service this weekend.
25/03/2016
I am very impressed with the service I have had from you. Very much appreciated.
25/03/2016
Thank you so much , I am so impressed with the kindness,prompt and professional manner that you dealt with this
25/03/2016
Many thanks for your efficient handling of this matter.
25/03/2016
I just bought two 15 kg bags of royal canin dry dog food with a big saving on the price than buying local I am very impressed I will use them again cheers
15/03/2016
Please don't thank me it I who should be thanking you. I always say that you really get to know how good a company and the team that run it is, not when all is ok but when things need attention. I would like to say your team have done a fantastic job, your coms are amazing and the speed of dealing with any arising issue both rapid and professional. I would you to convey my thanks to the team there at PP and can assure you, you have two very satisfied customers in Rolo (black lab) and I (the poor bloke who feeds him).
Keep up the great work and thank you again
15/03/2016
Thanks ever so much for your prompt reply and great service!
10/03/2016
Thank you. Great customer service!
10/03/2016
It my first time shopping on this site and I found it really good and great offers on cat food and litter very prompt delivery will be using again defintely love freebie you get with some of your cat food and you do all the best make as some places dont see soon
10/03/2016
Thank you thank you very sooo much.
and as promised my little family is going to order animal stuff only from your shop... and everyone is happy :)
Thank you again xxxx
03/03/2016
That's fantastic, thank you!!!

Thank you,
03/03/2016
Thank you for your prompt replies.
You should be proud of your service.
Makes shopping with pet planet a lot better.
Keep up the good work
03/03/2016
Brilliant service would recommend and would definitely buy again
03/03/2016
My order just came - thank you so much for taking the time to write back, really appreciate it!

Excellent service from you guys - thanks a lot!
03/03/2016
I would like to say what a refreshing change it is to deal with a company with such amazing customer service and look forward to dealing with you in the future for treats, toys and supplies for our new puppy
25/02/2016
Thank you so much for your email regarding the activity centre I purchased for my kittens . I appreciate your prompt reply and I thank you for the response I received it is much appreciated . I will definitely use pet planet again for my pets needs .
24/02/2016
Thank you so much for your prompt reply and excellent customer service.
23/02/2016
Both my cats absolutely love the treats I buy them from Pet Planet Whether it is food or something more fun like the cat it range they are in their element
23/02/2016
Ralph loves his new play toys His brother is happy he gets to watch him play Both of them love how quickly the stuff is delivered
23/02/2016
Very good service
23/02/2016
Thanks for the excellent service
16/02/2016
Many thanks for the excellent customer service when I had a problem with the One Fast Cat exercise wheel! Absolutely first class and Hiro is delighted to be (literally) up and running once more! Cheers!
15/02/2016
Very good value very happy with the ball
Newer | Older

Free Pouches With Selected James Wellbeloved 4kg+ Cat Food
 
Save Up To 25% On Hills Small & Miniature Dog Food
 
Refer A Friend