Customer Service Feedback
Excellent customer service
Good products. Kept kitty entertained for hours. Good customer service
All the best toys and treats for me
I love that my mom shops at PetPlanet every month. It's my favourite day when all my food, new toys and treats arrive. Yum yum!
I Recently bought 2 kingpets luxurious dog beds and my dogs love these, great value and so easy to order, highly recommended. Thank you pet planet
1 stop shop
Bought some goodies for my new pup and they were delivered within the time stated. The Kingpets Classic Oxford Dog Soft Bed is fantastic value and my little pooch loves it! One item I wasn't happy with (got carried away with sizes), so I sent it back and was refunded. Will definitely be back
Best company around to get my cat food. Great products and customer service. Thank you :)
Excellent products and great prices.
1st class products and speedy delivery. What more can you ask for??
I've regularly used petplanet for years now and they have always provided excellent service and competitive prices - can't fault them
Great quality products
I love the range and quality of these products from pet planet and have made several purchases. Good prices and have always received great service. Looking forward to continuing my shopping with this company.
Fab - as always
My dog Charlie and I are massive fans - great products and service! Thank you
I order my dog food and got a brilliant service. I can't comment on any other products.
I'd like to congratulate you on your customer service, which unlike most companies, still retains the original definition of 'customer service'.
Chris was very helpful. Thank you.
Looking forward to receiving the cat tree
Have ordered a few times now for various items including dog toys, food and beds and have been pleased with the quality and the service.
Brilliant, So much cool stuff for all pet's lovet
Received my Royal Canin Mini Junior 8kg today and Eukanuba healthy treats x 6, sooner than predicted which of course was nice, and well packed and an added gift of the Royal Canin cooler case, which will in turn make a smashing grooming bag, I found customer service to be on the ball, and replied to my delivery enquires quickly, I like a company to meet the mark in terms of service and Petplanet has done so, a marked improvement from the well known high street pet food supplier, who in terms of price no where near beat affordability that this company does, very much looking forward to placing another order
Wide range of products, quick delivery. Would definitely recommend as they are great value for money!
That's what I call service
I shop regularly with Pet Planet and I have no complaints at all. Fast delivery and good customer service should you need to get in touch with them. 5 stars Pet Planet!!!!
Very happy with the service we have received today after ordering on Saturday morning. Fantastic bed - Floyd and Betty have not budged. As for the FREE Kong Zoom Groom all I can say is amazing! Both their coats are looking lovely and shiny. Thank you very much
Watch you're cat's have hours of fun
I wanted to get my cat bonnie something that would attract her attention,
she is a very stubborn cat and believe me hard to please. I went on to pet planet and seen this activity play structure. I knew it was what I should get her as soon as I seen it. I've now purchased the actively structure and bonnie love's it.
Excellent Customer Services, great prices, good quality products
I have received 2 orders from Pet Planet and have been very happy with the whole process. I have been stocking up on all the essentials for a new puppy and found that Pet Planet are extremely competitively priced, whilst selling great quality products.
Our cat is loving his football pitch, great product, well recommended
Best Value for pet supplies and Great Customer Service
As the owner of 3 dogs and 5 cats we were always looking for a reliable supplier who could meet our pets needs, we tried a few different online petfood suppliers, but always had difficulty sourcing exactly the right food
for our pets. Frequently we had to resource to partly online, partly via a local pet shop and for specialist diets we were only able to source from our local vet. Then about 3 years ago I searched the web to see if any new suppliers popped up, that's when we found PetPlanet and our pet supply shopping got so much easier.
They carry literally every brand of cat and dog food, and most importantly they carry all the Prescription diet foods, suddenly I had a single portal where I could buy all my needs. More importantly the service is so quick, and deliveries arrive on schedule.
All in all an excellent service and cannot recommend highly enough.
I have been shopping on here for a while every time I have ordered I get quick delivery and brilliant products...If I do have issues the customer service is amazing and they always do their best to help
George my dog loves his new bed! Bargain! Thank you
Purchased products for my hamster from this site after finding it by chance. Prices were cheaper than pets at home and delivery was very speedy.
Thanks for the quick delivery again guys the cats love their new gym
Petplanet is the best, affordable easy to use site I've ever come across online.
I have looked at many different online pet stores. And have found that Petplanet is by far the best.
All products are great as usual.
Delivery was very fast and products very good
I have bought numerous products and been very happy with them all. Price is very competitive and often cheaper than other pet sites and stores
Brilliant cat toys!
"Much cheaper than the vet"
"All items I have ordered have been sent in good time Always impressed with the service"
Excellent service as usual
Tip top service will use again very pleased quick delivery
The site had all the items I required Very pleased with the products I purchased Delivery was excellent and will definitely use this site again
ive made few purchases recently for my kitten and she loves them so i guess i will be shopping with you again soon so its a big thankyou from me and big thankyou from kitty
service great best price saved 20.00 Will buy again from you Thanks
Many thanks for delivering my order so speedily All the items arrived on time and intact I will be collecting my kitten from the animal shelter tomorrow and she will enjoy all her nice goodies Thank you Pet Planet
"Very good service and product will use you again"
Thank you for a continuing good service my order is delivered promptly and in good condition
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