Customer Service Feedback
Thank you for my order it arrived on time
I bought a foldaway dog crate for safe travel in the car. When it arrived I was more than impressed the quality was brilliant Good value for money and when I put it up to have a look my two dogs went straight in and snuggled up and went sleep Top marks from me and my two dogs I would recommend and would shop here again thanks
Delighted with dog gate Looks great in our wide hall Customer service value for money Al Many thanks
Brilliant company great products and a good price and delivery very good in fact just made another order so u have another customer to add to your list And my puppy jack Russell is very happy with his things Thx u
By far the best online pet store everything you could ever need for your fur babies is right here Weve kitted out two hamsters one cat and our new puppy and the prices are fantastic
Great range of products and great value I'll definitely use Pet Planet as my first stop for toys and goodies for my three cats
Thanks again for an excellent service
Just wanted to say thanks goods arrived today they are way better than any products Ive seen in shops Im looking forwards to placing my next order thank you Ill be passing your website info on to friends and colleagues your awesome Thanks again
Very happy with the service all excellent and very good quality
great prices too Will be shopping on here again
I ordered a cat cube tree on Thursday and it arrived first thing Monday morning Excellent service
An excellent service with good value and good quality products
Delighted with petplanet there customer service is outstanding and second to none best online company ive ever delt with and soo profesional
Thanks very much
I just wanted to say what a find this website is! excellent goods at good prices, and delivery is brilliant. i was slightly worried when i had a product that didn't work, but a member of your team contacted me within 24 hours and sent me another working item immediately. she was an extremely pleasant and helpful lady too. thank you!
Received my goods 4 days ago top service and quality goods I am thrilled and also very in expensive will definitely shop here again the best pet shop I have ordered from thank you
I have bought many things from Pet Planet and been very happy with thier service The items are always well priced The postage is quick and reliable If ever I have had a problem the customer service is second to none There are always good offers and sales that I take advantage offf All in all I would absolutely recommend Pet Planet
Very pleased with complete service
Love the new look website I have found it so easy to navigate around I am an elderly lady and just new to using computers
I will only use PetPlanet Prices are good Delivery fast I however must comment on customer services Fantastic I had an issue regarding my cage recently and they dealt with it with such helpfulness and professionalism
I am very impressed with the excellent prices and service I ordered my goods on Wednesday and received them early on Thursday morning for the 299 delivery as they were urgently required Brilliant service delivered to your door at Iwill definately be using PetPlanet in future
Always pleased with the service and quality of products
Thanks for the info. You did say in your email that I would receive advice of dispatch for delivery today.
Thanks again, you were really helpful yesterday.
I just wanted to acknowledge and show my gratitude for the excellent customer service I received.
Many thanks for your reply, excellent customer service
Once again, may I say that your customer service in this matter has been exceptional, a rare enough experience these days, and has certainly made us think very favorably of your company. As well as our frequent orders of cat litter, we will have a look on the site and see if we can also bring some of our business in cat food, toys and other accessories your way.
I am very happy with the website & the service. The quality of the goods are first class. I will order again.
Great prices!!! My little hamster loves everything
got an awesome delivery from you today. the tanuki and staffie liked there toys
I love shopping with Pet Planet, there's lots of choice, value for money. If you need customer services they go the extra mile for you. Delivery is always swift too, so if you haven't tried Pet Planet then you should give them a try. As to late deliveries, I've had all that, but it was due to PF not delivering when they should, when I tracked my packages I found my parcels had been on PF delivery van for 2 days, I had the screenshot to prove it too. Pet Planet did all they could do in a situation where they were at no fault.
Petplanet for me is top notch. Great customer service, a company to be relied upon.
Great site for pet owners
Very competitive pricing and quality products with a great customer services team. I would highly recommend the site to any pet owners.
Lovly place to buy for your fur babys xx
Fantastic place to get everything I need for my 3 cats all at once. Great range of things and great prices. Haven't had any problems or issues at all.
Excellent customer service
Good products. Kept kitty entertained for hours. Good customer service
All the best toys and treats for me
I love that my mom shops at PetPlanet every month. It's my favourite day when all my food, new toys and treats arrive. Yum yum!
I Recently bought 2 kingpets luxurious dog beds and my dogs love these, great value and so easy to order, highly recommended. Thank you pet planet
1 stop shop
Bought some goodies for my new pup and they were delivered within the time stated. The Kingpets Classic Oxford Dog Soft Bed is fantastic value and my little pooch loves it! One item I wasn't happy with (got carried away with sizes), so I sent it back and was refunded. Will definitely be back
Best company around to get my cat food. Great products and customer service. Thank you :)
Excellent products and great prices.
1st class products and speedy delivery. What more can you ask for??
I've regularly used petplanet for years now and they have always provided excellent service and competitive prices - can't fault them
Great quality products
I love the range and quality of these products from pet planet and have made several purchases. Good prices and have always received great service. Looking forward to continuing my shopping with this company.
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