Customer Service Feedback
Have been using Pet Planet for some time now and will continue to do so An excellent quick service very helpful and everything you could want for your pets
Thank you for your response and for your excellent customer service.
Thank you so much for the excellent service; the cat bed I purchased is super, my cat is very impressed and looks so comfy in it!
Thank you very much for your prompt response and quick resolution to this issue and I look forward to shopping with you in the future.
Thank you so much for replying back to me. Your service has been amazing. I have already ordered some more stuff from Pet planet and will recommend you to other people.
The lady I spoke to on the phone was very helpfull and pollite
Excellent service product arrived on time would definately use again
Your customer service was exemplary and I have advised colleagues of the exceptional experience I received. I will be using your company again in the future as, I am sure, will my friends and associates.
Thank you for getting the stuff out so quickly - my dog is VERY happy with his new gear and doesn't know what to play with first!
Thank you for such a quick reply! That's brilliant news and great customer service.
That's very kind, thank you so much for your help.
Thank you for your excellent customer service this weekend.
I am very impressed with the service I have had from you. Very much appreciated.
Thank you so much , I am so impressed with the kindness,prompt and professional manner that you dealt with this
Many thanks for your efficient handling of this matter.
I just bought two 15 kg bags of royal canin dry dog food with a big saving on the price than buying local I am very impressed I will use them again cheers
Please don't thank me it I who should be thanking you. I always say that you really get to know how good a company and the team that run it is, not when all is ok but when things need attention. I would like to say your team have done a fantastic job, your coms are amazing and the speed of dealing with any arising issue both rapid and professional. I would you to convey my thanks to the team there at PP and can assure you, you have two very satisfied customers in Rolo (black lab) and I (the poor bloke who feeds him).
Keep up the great work and thank you again
Thanks ever so much for your prompt reply and great service!
Thank you. Great customer service!
It my first time shopping on this site and I found it really good and great offers on cat food and litter very prompt delivery will be using again defintely love freebie you get with some of your cat food and you do all the best make as some places dont see soon
Thank you thank you very sooo much.
and as promised my little family is going to order animal stuff only from your shop... and everyone is happy :)
Thank you again xxxx
That's fantastic, thank you!!!
Thank you for your prompt replies.
You should be proud of your service.
Makes shopping with pet planet a lot better.
Keep up the good work
Brilliant service would recommend and would definitely buy again
My order just came - thank you so much for taking the time to write back, really appreciate it!
Excellent service from you guys - thanks a lot!
I would like to say what a refreshing change it is to deal with a company with such amazing customer service and look forward to dealing with you in the future for treats, toys and supplies for our new puppy
Thank you so much for your email regarding the activity centre I purchased for my kittens . I appreciate your prompt reply and I thank you for the response I received it is much appreciated . I will definitely use pet planet again for my pets needs .
Thank you so much for your prompt reply and excellent customer service.
Both my cats absolutely love the treats I buy them from Pet Planet Whether it is food or something more fun like the cat it range they are in their element
Ralph loves his new play toys His brother is happy he gets to watch him play Both of them love how quickly the stuff is delivered
Very good service
Thanks for the excellent service
Many thanks for the excellent customer service when I had a problem with the One Fast Cat exercise wheel! Absolutely first class and Hiro is delighted to be (literally) up and running once more! Cheers!
Very good value very happy with the ball
The hamburger bed x28smallx29 turns out to be the greatest present I could have given my rescue Parson Jack Russell Holly. She likes burrowing to bed down gets herself into impossible secret places. She was immediately at home and snuggled down as if she had been doing that for years. No draughts with the cover which sits up well. Haven't washed it yet so hope it keeps the shape
Found this supplier to be the best on the net both for price and service will recomed using to anyone 1010
Received my parcel yesterday and very happy with both items so I've made another order today
Having received the items on my first time order very quickly all the items being very good value I placed a second order at the end of last week This order I have been advised should be delivered in the next day or so Im looking forward to receiving more items of good quality for my newly adopted rescue cat Shes going to be so spoilt Would recommend Petplanet to anyone wishing to buy items for their pet Very happy buyer Thank you so much
This company is truly Amazing and I thank you so so much. As everything we have bought from you we are much pleased 100% and will keep on using your site. Thank you very much.
Thank you. That is very kind of you and excellent customer service.
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