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Customer Service Feedback

04/02/2016
Having received the items on my first time order very quickly all the items being very good value I placed a second order at the end of last week This order I have been advised should be delivered in the next day or so Im looking forward to receiving more items of good quality for my newly adopted rescue cat Shes going to be so spoilt Would recommend Petplanet to anyone wishing to buy items for their pet Very happy buyer Thank you so much
03/02/2016
This company is truly Amazing and I thank you so so much. As everything we have bought from you we are much pleased 100% and will keep on using your site. Thank you very much.
25/01/2016
Thank you. That is very kind of you and excellent customer service.
25/01/2016
Thank you for the fantastic service.
25/01/2016
Many thanks for your speedy response and look forward to receiving the item in due course. I have been extremely happy with the service you provide and will be using your company again.
25/01/2016
Many thanks for your prompt reply and excellent customer service.
22/01/2016
I enjoy shopping with Pet Planet always excellent value wonderful choice of items and fast delivery, if Ive needed to speak to customer services they've always done whatever they could. When the fur kids are happy so am I so thank you Pet Planet
18/01/2016

I just wanted to say what fantastic service I have had from your company. I will certainly be buying my pet products from you in the future.
18/01/2016
Wonderful, thank you very much.
18/01/2016
Just a quick e mail to say how pleased I am with my buying experience with you. You have made my three bunnies; Boris,Spud and Linford very happy, they love the hay bricks but they are so hard to find. I will defiantly be buying from you again.
18/01/2016
Dear Petplanet I would like to thank you for the recent voucher you have sent me and also for the speed in which you got our last order to us for Pimms, our GBGV,c/d tins. We still think you are marvellous!
15/01/2016
Thank you for your kind, supportive & sympathetic response.
15/01/2016
Thank you so very much for your last mail.
The way you have handled this matter is much appreciated.
15/01/2016
Many thanks for your quick response. That's great and I really appreciate your help.
15/01/2016
Thanks for the great customer service, the replies have been really quick and detailed which isn't usually the case with larger companies.
15/01/2016
Everything I have ordered from pet planet has been GREAT from dog cages to chinchilla supplies Great prices fab delivery wonderful customer service cannot rate them highly enough
11/01/2016
Thank you very much and thank you for your excellent customer service, I will be sure to send a picture of my dog enjoying his lovely new bed along with a fantastic review on the service I have received.
11/01/2016
I had a problem with an order and the pet planet customer service was fantastic No hassles and sorted out the problem immediately AMAZING SERVICE Many thanks
11/01/2016
Great service as usual thanks
11/01/2016
Thanks for the good customer service.
04/01/2016
Received order as promised 2 days before Christmas very impressed
04/01/2016
Love this site always good stuff
04/01/2016
I recently placed an order which I received efficiently and on time this was not my first order and each one I have placed has been dealt with the same efficiency I highly recommend them to all animal lovers
18/12/2015
Thank you very much. I am greatly impressed by the speedy and positive response to my complaint.
18/12/2015
Thank you for being so efficient and understanding. Excellent service
18/12/2015
Have ordered twice from Petplanet now and they have sorted issues with both orders quickly Excellent customer service Will be my first stop for future pet buys Thank you
18/12/2015
Have been using pet planet for a while now always love going on the website to see what else I can get always good service I recommend any animal lovers to use them
18/12/2015
Excellent got what I wanted will shop again came quickly too well pleased thank you pet planet
18/12/2015
Excellent service have just purchased two hotties for my new puppies just the thing for extra warmth
07/12/2015
First order excellent I will be definitely be ordering now on a regular basis
07/12/2015
Superb customer service I dont think that I have ever dealt with such a lovely consistent group of people whoever you contact Such a pleasure to deal with Petplanet I love shopping with them Total confidence in them
07/12/2015
I recently purchased two metal pet beds with duvet and received them on time They are excellent quality and my cats have started using them Will be ordering more products from your website The customer care staff are very helpful and friendly excellent service
07/12/2015
Excellent service I use this website to buy for rescue centres and have always found it good value for money especially when I purchase lots of goods Thank you
20/11/2015
Thank you for my order it arrived on time
20/11/2015
I bought a foldaway dog crate for safe travel in the car. When it arrived I was more than impressed the quality was brilliant Good value for money and when I put it up to have a look my two dogs went straight in and snuggled up and went sleep Top marks from me and my two dogs I would recommend and would shop here again thanks
20/11/2015
Delighted with dog gate Looks great in our wide hall Customer service value for money Al Many thanks
20/11/2015
Brilliant company great products and a good price and delivery very good in fact just made another order so u have another customer to add to your list And my puppy jack Russell is very happy with his things Thx u
13/11/2015
By far the best online pet store everything you could ever need for your fur babies is right here Weve kitted out two hamsters one cat and our new puppy and the prices are fantastic
13/11/2015
Great range of products and great value I'll definitely use Pet Planet as my first stop for toys and goodies for my three cats
13/11/2015
Thanks again for an excellent service
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