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Customer Service Feedback

22/08/2016
You have been exceedingly helpful and very efficent in dealing with this problem for me. The way this has been dealt with means i will certainly be a returning customer and recommend your company to others for the excellent customer service.

22/08/2016
Positive purchase arrived on time very happy
22/08/2016
Very happy about my products and lots of other dogs have been playing with the toys bought on this website
Very happy
22/08/2016
LOTS OF ON GOING OFFERS quick delivery good product choices everything I require
22/08/2016
As usual excellent service thank you
01/08/2016
Thank you very much Megan that's great, sorted without any hassle, much appreciated.
01/08/2016
Patience is a virtue - it's all arrived safely.

Squirrel has provided much fun and laughter already.

Thanks for the great service.
01/08/2016
Thank you so much for your help! It is much appreciated!
01/08/2016
I think everyone I have encountered by email and on the phone has been brilliant at Petplanet, and have all been so understanding
20/07/2016
Thank you for the great customer service! Will certainly be using you again!
20/07/2016
Thank you for my 2 non pull harnesses for my dogs The service was great and delivery was quick
20/07/2016
Positive purchase arrived on time very happ
20/07/2016
You are a star, thank you so much.
20/07/2016
Thank you for your email and your prompt response and great customer service.
05/07/2016
Thank you very much for your email. It is rather unusual to find such excellent customer service. It is appreciated and I will use your site again to look for items I want.
05/07/2016
Subject - Fantastic Customer Service
I contacted customer services regarding a problem with the top of this cage. They were very understanding and sent out a replacement very quickly!
I only use Pet Planet for all my Dog, Gerbils and Hedgehog's needs.
Fantastic company, great prices and quick delivery :)
05/07/2016
Thank you a lot Michaela you are the best customer advisor I had spoken with ever
05/07/2016
Thank you. Your prompt and professional response is appreciated.
16/06/2016
Thank you. What good service you have provided.
16/06/2016
I must say your customer service is outstanding. I will be ordering a different type of feeder from yourselves, continue to use you as our first choice for things for our cats and recommend you to others because I am so reassured by your excellent customer service.
15/06/2016
Thank you very much for the brilliant customer service! I look forward to future purchases.
09/06/2016
Thank you for your good service and although I have ordered with other companies before .. This is the best one by far the service is excellent.
09/06/2016
Wonderful thank you very much for sorting that out!

The Pet Planet customer service has always been very good.
31/05/2016
Thank you so much for sorting this out so quickly. First class customer service. Will recommend your company to friends.
Thanks again

31/05/2016
Oh my goodness thank you so much
I am so pleased thanks again


31/05/2016
That's fantastic Michaela!
Thanks so much for your help and quick response!
31/05/2016
I spoke to Nicola who has sorted this out and may I say what a very pleasant and helpful person as well as professional. I shall certainly recommend your company. Many thanks again to Nicola
31/05/2016
With many thanks for your quick reply and action.
19/05/2016
Thank you.

You have dealt with the matter to my total satisfaction.
19/05/2016
That's fantastic!
Thanks so much for your help and quick response!
03/05/2016
I'm very impressed with your communication and customer care.
Thank you very much making the online shopping a positive experience
02/05/2016
Brilliant,

Thanks ever so much for your prompt help - excellent customer service!
02/05/2016
First class customer service. Will recommend your company to friends.
Thanks again
02/05/2016
Just wanted to thank you for providing such excellent customer service, I'm truly impressed. Will definitely use Petplanet more in the future for the needs of my ever growing menagerie!
19/04/2016
Have been using Pet Planet for some time now and will continue to do so An excellent quick service very helpful and everything you could want for your pets
19/04/2016
Thank you for your response and for your excellent customer service.
18/04/2016
Thank you so much for the excellent service; the cat bed I purchased is super, my cat is very impressed and looks so comfy in it!
18/04/2016
Thank you very much for your prompt response and quick resolution to this issue and I look forward to shopping with you in the future.
08/04/2016
Thank you so much for replying back to me. Your service has been amazing. I have already ordered some more stuff from Pet planet and will recommend you to other people.
05/04/2016
The lady I spoke to on the phone was very helpfull and pollite
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