Online Pet Shop

Customer Service Feedback

Great prices and products always good delivery times
I have 8 Persians and petplanet is my one stop shop
I havent found any better out there
Great site prices are great and delivery excellent used to get special food for our dog from the vet until i checked prices online and saved a bundle of money using petplanet would definatly recommend to anyone
best company I have ever dealt with on the internet
"the best supplier I have ever dealt with on line very pleasant and nothing too much trouble"
"You cant beat your amazing prices anywhere"
Love your site easy to find what I was looking for and discovered items Id never even thought of
"Will be using this site again good value"
"Thank you for the very prompt delivery of the last 2 orders. The puppy front pack carrier is excellent and my miniature poodle puppy aged 11 weeks really enjoys being snuggled and carried inside and means she can go to all the other trips that my other 2 poodles enjoy. This is really comfortable to wear and leaves me hands free. The vet bed that I ordered for my diabetic dog is excellent quality and means he has a comfortable bed and not a problem to wash if he has an accident which unfortunately is one of the side effects of the diabetes The diabetes has also caused quite a lot of weight loss so the vet bed is really cosy for him as his bed"
"I just wanted to say I received my items today great price great service and I know my new kitten will love them and hopefully leave my furniture alone"
"Just wanted to let you know you guys did it right, Well done. I was previously using another vendors site for my pet food orders. They updated their site and horribly overcomplicated it. It used to take me up to 30 mins to be able to place an order. Using your previous purchases option Im now able to do it under 60s Keep up the good work"
I have a Chocolate Labrador that was 5kg over weight so my Vet recommended Hills Metabolic Prescription Diet food and it worked so well that he has slimmed down to 35kg in 4mnths The weight loss has to be monitored by the nurse at our Vets that is free and my dog is so energetic and slender I have recommended it to 6 other people Thank You for your quick service You are the cheapest I have found too
My 3 cats have great fun in the play centre
I would certainly recommend it Great value for money and so easy to assemble
good service and free delivery great
Good value and good service
ordered 6 items arrived within a couple of days very pleased excellent bargains and service will be ordering again
this site is very easy to navigate and has everything you need for your pet
Just a quick message to say many thanks for such a great service. My Doberman Bitch Holly has 3 leaking heart valves and needs a special diet to help keep her weight down to minimise stress on her heart. My local veterinary surgery charged me a small fortune for two 6kg bags of Royal Canine Satiety support SAT30. I have managed to save 30 by purchasing through your site. Many, many thanks for providing outstanding value for money and a quick delivery service
"Very good"
Really pleased with this crate, it arrived very quickly and undamaged!! which is always a godsend , excellent value for money.
A big thumbs up to Pet Planet.
Really nice company to deal with really impressed all round
First but not last time I have used your service it seems ideal way to take care of our prized pets
"Bought 2 Door Sloping Car Dog Crate Medium size Excellent service arrived on time as promised"
"thank you for the speedy delivery and great product"
I would like to say what a lovely dog coat the Danish 2in1 is it fits our big white boxer perfectly and will keep him dry in wet weather warm in the winter especially as he is getting an old chap An easy buy delivery was quick All in all a good service
Thank you for the recent delivery of my new fish tank prompt no fuss fish are now happily enjoying their new space excellent product at the right price.
I have just wanted to say what great service Not only are petplanet prices good their service is superb I will be sure to recommend them to friends and family and they will now be my first stop when looking for pet products Many Thanks
Very easy to find the product that I was looking for Easy to pay and a very quick delivery service Thanks
very easy to find everything I needed good products very good prices very satisfied with my purchases
Great service
Thanks once again for very good service
Thanks for the support of your team
Five star rating I order weekly food for my two pups I highly recommend the website as everything arrives in time and the order is always correct Thank you
Delighted with dog cage (used for small kitten in our caravan), brush which he chews. The cat climbing frame and accessories, we love it, it takes up a great deal of our lounge, but the kitten, forget it. Water bottle is excellent, easy to fill and does not tip easily. altogether delighted with all the stuff from Pet Planet, good service, good prices.
Excellent service would recommend
VERY pleased with all aspects of website usage variety of products age range suitability checkout ordering delivery MOST importantly both my canines satisfaction ALWAYS THANKYOU petplanet from owner two KCC dogs
never shopped on line before so easy quick quality service thankyou petplanet we will be back regularly
Our first order was lower priced than suppliers we have used before the shipping cost was lower and all the products arrived the following day after placing the order very pleased with the price and service
Very pleased with Wheeled dog carrier Thank you makes transporting my rather large cat much easier especially as I dont drive and I am disabled
Such a vital and valuable item
really happy with my purchase and a great service
I am so pleased with the pet carrier on wheels. I was able to take my rather large cat to the vet with such ease as I don't drive and have to take a bus.
As I am disabled, this is such a vital product.
Once again, thank you!
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