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Customer Service Feedback

08/12/2016
Received parcel this afternoon, excellent service.??? 5stars.
08/12/2016
Great website found everything I was looking for delivery was fantastic very fast great customer service
08/12/2016
I purchased a mega size cat litter tray from you BRILLIANT I spent ever day mopping up from pee escaping from my regular hooded litter tray but this one is big enough for my large boy to move around comfortably Looks good too Would recommend to anyone it really does the trick
08/12/2016
My Box Duvet bed arrived this morning and I am delighted with it You have one very happy greyhound who will be able to stretch out on it and rest his weary bones Excellent product service and price
14/11/2016
Thankyou for your reply. I wish to thankyou very much for your kindness to me in dealing with this matter. Again many thanks.
14/11/2016
Thank you for your prompt response. I am very satisfied with your resolution and will certainly deal with you in years to come. It is a pleasure to deal with you
14/11/2016
I was quite pleased with the retractable lead that I ordered for my dog and I will certainly come back for other doggy items that my dog may
need. Thank you for your good service
14/11/2016
Fabulous website and unbeatable prices I recommend Pet Planet continuously. Keep up the good work
14/11/2016
Website easy to navigate and find products. Goods arrive in good time and no issues with delivery either.
26/10/2016
Hi, thank you for your kind reply....its much appreciated.
I will be happy to give my feedback about your exemplary service.
Many thanks
26/10/2016
WOW that was fast!! Thank you so much.

and I'd also like to tell you how nice the delivery driver from Hermes was.

Have a great day!
26/10/2016
Great company great products Would recommend every time
26/10/2016
Excellent product service and price
26/10/2016
My cat loved it from the moment he clapped eyes on it I was trying to put the roof on and he was trying to get into it
03/10/2016
Very satisfied with my recent transaction
03/10/2016
Good all round service and a great product
03/10/2016
I found the service to be very good and delivery was quick
03/10/2016
Great Service Great PriceGreat Communication With Free Delivery
What More Could You Ask For
03/10/2016
I was pleased to find the items I was looking for were available and that they were competitively priced Natures Menu is preferred by 2 of the feline members of my family and the arrival of the parcel on the day my supply had run out was a great relief
Thank you
03/10/2016
Very pleased with quickness of delivery and contact to let me know when my parcel would be arriving
07/09/2016
Brilliant service have found dog items I cant find in the shops Will definitely be ordering from pet planet again
07/09/2016
Thank you very much for responding so quickly to my enquiry.

I'm very grateful for your help and your kind words.

Kind regards to you and the rest of the team at Pet Planet.

07/09/2016
I just wanted to say a big thank you for sorting out the re delivery of my lost order so promptly. I received the order today. Thank you.
07/09/2016
Thank you very much for your prompt reply and excellent customer service.

I will let you know when the replacement has been received.

02/09/2016
I just wish to let you know that I have received my order today well packaged and all items intact. I just wish to thank you very much,it has been a pleasure.
30/08/2016
Garden set arrived today very promtly. Very impressed with the quality and how easy it was to assemble,also the service I've received from you has been excellent.
30/08/2016
I haven't yet used them but would like to say Thank You to Blair for the very helpful Customer Service. I'm very impressed.
30/08/2016
I did search the Internet and you were by far the easiest and cheapest. The two times I had issues with my delivery your customer service team were polite and dealt with the issue quickly and made me feel a valued customer.
30/08/2016
Well I must say what a wonderful surprise. My feedback was honest and hopefully constructive but your reaction far exceeds expectations, thank you. You will be pleased to hear that my feedback on a later order (kennel) will be 100%..

Outstanding customer service, thank you.
22/08/2016
You have been exceedingly helpful and very efficent in dealing with this problem for me. The way this has been dealt with means i will certainly be a returning customer and recommend your company to others for the excellent customer service.

22/08/2016
Positive purchase arrived on time very happy
22/08/2016
Very happy about my products and lots of other dogs have been playing with the toys bought on this website
Very happy
22/08/2016
LOTS OF ON GOING OFFERS quick delivery good product choices everything I require
22/08/2016
As usual excellent service thank you
01/08/2016
Thank you very much Megan that's great, sorted without any hassle, much appreciated.
01/08/2016
Patience is a virtue - it's all arrived safely.

Squirrel has provided much fun and laughter already.

Thanks for the great service.
01/08/2016
Thank you so much for your help! It is much appreciated!
01/08/2016
I think everyone I have encountered by email and on the phone has been brilliant at Petplanet, and have all been so understanding
20/07/2016
Thank you for the great customer service! Will certainly be using you again!
20/07/2016
Thank you for my 2 non pull harnesses for my dogs The service was great and delivery was quick
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