Making a claim is easy:
Step 1 – Make sure you have your pet insurance certificate
Step 2 – Click the appropriate link below and print the relevant claim form
Step 3 – Complete the form (together with your vet if claiming for veterinary fees)
Step 4 – Post your form to us at:
Planet Direct® Pet Insurance – Claims Department
Great West House (GW2)
Great West Road
Middlesex TW8 9DX
For a claim form for third party liability, please phone customer services on 0845 070 3425
To open the claim forms you will need Adobe (Acrobat) Reader; you can download this for free at www.adobe.co.uk
To save the claim forms to your computer, ‘right-click’ and select ‘Save Target As...’.
Or call our claims line on 0845 070 3426.