As the UKís largest online pet product retailer, we are pleased to be able to offer you the ability to buy your petís prescription drugs directly from us, potentially saving you money versus vetsí prices.
We are registered by the Veterinary Medicines Directorate (VMD registration 1092003) and our in-house vets check all prescriptions before they are despatched. When you complete your order we will ask you for some details about the pets the prescription is for and you will be prompted to email or post us a copy of the relevant prescription.
Your vet must give you a prescription on request although they do have the right to charge for this. Charges may vary considerably between practices. Prescriptions are valid for a maximum of 6 months but your vet can restrict this to a shorter time frame if they feel necessary.
If your prescription is for an on-going condition you can request that your vet fills in the number of repeats that are allowed on this one prescription. We will keep a copy of your prescription on file and can dispense as many times as the prescription allows without you needing to send us the prescription each time you order.
To place an order simply find the required drugs and add the quantity specified on your prescription to your basket. You can purchase prescription and non-prescription items at the same time.
We will ask for details of the pet the prescription is for (and ask you to allocate the goods to each of your pets if multiple pets are involved). These details will be double checked by our vets before your order is approved (to ensure the safety of your pet).
When completing your order you will be prompted to post, fax or scan and e mail your prescription to us Ė on receipt of the prescription we will process your order. Please note that we cannot dispense your order without receipt of a valid prescription.
Unfortunately the law prevents us from accepting returns on prescription items.