I would just like to say how impressed I am with the customer service I received today. Having had to report a broken item, I was very happy with the way the situation was resolved and how quickly I was put through to the right department. Since I am a new customer I can definitely tell you I will be using your website again and recommend it I will shortly be sending a photo of the broken item, But I just wanted to say, Thank you.
I wanted to comment on my recent purchase and customer service. I bought the wrong dog crate in error then spoke to an assistant I found her to be exceptionally helpful I returned the cage and the correct one was delivered promptly the very next day and the previous one collected there and then Petplanet is a fast reliable organisation with what I describe as exceptional customer service. Thank you a very satisfied customer.
Write a customer service related review. Click here