One walk and it broke
posted on 18/08/2008 19:06:31
My son and his small jack russell set off very pleased with the new lead it meant they could both enjoy a jog and it was very successful for most of the time and then it snapped at the join to the wrist band luckily they were not near a road at the time because I hate to think what might have happened. the idea is brilliant and it was very successful to start with just need to review the manufacturing. if they can sort we would definitely try again
We never like to hear one of our customers has been disappointed with a purchase from petplanet.co.uk. We are investigating the issues raised in the review above and have contacted this customer directly to decide an appropriate course of action. When resolved, we will post a more informative response here. Unfortunately, as our customer has not responded to our email, we have been unable to resolve the matter.