Poor quality posted on 20/11/2012 14:11:47 by Josie
The ball bearing is either not heavy enough or gets stuck in the tube rabbit cannot successfully drink from this bottle
We would like to thank the customer in this review for their comments and apologise for any inconvenience caused. If any customer receives an item they are not totally satisfied with we would ask them to contact a member of our customer service team on 0845 345 0723 in order for us to resolve the matter.
Does not seem to work very well posted on 18/04/2009 11:06:37 by knoxyfox
The water bottle seemed ok, but doesn't really let any water out when our rabbit tries to drink from it.
We never like to hear one of our customers has been disappointed with a purchase from petplanet.co.uk. We are investigating the issues raised in the review above and have contacted this customer directly to decide an appropriate course of action. When resolved, we will post a more informative response here.