Free Delivery Price Promise
  Home  
  Dog
Food
 
  Cat
Food
 
  Dog
Products
 
  Cat
Products
 
  Fish
Supplies
 
  Rabbit
Supplies
 
  Hamster
Products
 
  Guinea Pig
Products
 
  Pet
Medicines
 
  All Pet
Supplies
 
  Pet
Information
 
Log On Shop Home | My Basket | Delivery Promise | Price Promise | Security | Returns/Refunds | About Us | Contact Us | Feedback
Free delivery on orders over £39


Online Pet Shop
 
  My Favourites
  My Previous Purchases
 
  Featured Dog Promotions
  Featured Cat Promotions
  Clearance up to 75% Off!
  May Offers
  Dog Food, Cat Food Multi-Buy Offers
  May Sale
  Mighty May Offers
  Dog Food
      Dog Food by Type
      Dog Food by Brand: All
      Royal Canin
      Hills Dog Food
      James Wellbeloved Dog
      Beta Dog Food
      Orijen Dog
      Wafcol Dog
      Purina Pro Plan Dog
      Arden Grange Dog
      Eukanuba
      Burns Dog Food
      Bakers Complete
      Iams Dog
      Acana Dog Food
      Other Dog Food Brands
  Cat Food
      Cat Food by Brand: All
      Royal Canin Cat Food
      Hills Cat Food
      James Wellbeloved Cat Food
      Iams Cat Food
      Purina Pro Plan Cat Food
      Purina Gourmet
      Applaws Cat Food
      Whiskas
      Orijen Cat
      Go Cat
      Cat Treats
      Felix
      Kitten Food
      Other Cat Food Brands
  Dog Products
      Frontline For Dogs
      Puppy Care
      Dog Treats and Chews
      Dog Collars and Leads
      Anti Bark Collars
      Dog Beds
      Dog Bowls & Feeders
      Dog Cages
      Dog Kennels
      Dog Carriers
      Dog Travel Accessories
      Dog Grooming
      Dog Hygiene Products
      Dog Harnesses
      Dog Clothing
      Dog Toys
      Dog Training Aids
      Dog Health
      Dog ID Tags
      Dog Safety
      Dog Cooling Products
      Dog Flaps
      Dog Home Hygiene
      Fiprospot Flea Treatment For Dogs
      Pet Gates & Pens
  Cat Products
      Frontline for Cats
      Fiprospot Flea Treatment For Cats
      Kitten Care
      Cat Bowls & Feeders
      Cat Beds
      Cat Litter Trays And Accessories
      Cat Litter
      Cat Activity Centres
      Cat Toys
      Cat Collars & Harnesses
      Cat Health
      Cat Flaps
      Cat Gift Ideas
      Cat Grooming
      Cat Hygiene
      Cat Bling
      Cat Carriers
      Catnip and Catnip Toys
      Purrshire Range
  Fish Supplies
      Fish Tanks
      Fish Tank Supplies
      Fish Tank Maintenance
      Fish Tank Accessories
      Fish Food
      Aquarium Filters
      Aquarium Heaters
      Aquarium Lighting
      Biorb, Biube Fish Tank Ornaments
      Garden Ponds
  Rabbit Supplies
      Rabbit Hutches
      Rabbit Food & Treats
      Rabbit Litter & Bedding
      Rabbit Care
      Rabbit Toys
      Rabbit Litter Trays
      Rabbit Bowls & Feeders
      Rabbit Carriers
      Rabbit Harnesses
      Hutch Covers & Accessories
      Rabbit Runs
  Hamster Products
  Guinea Pig Products
  Chicken Supplies
  Wildlife Supplies
  Other Small Furries
  Pet Meds
  Clearance
  Exclusive To PetPlanet
  Free Gifts
  Gift Vouchers
  New Pet Products
  Seasonal Pet Products
 
  Pet Insurance

Delivery Promise
Free Delivery On Standard Orders Over £39 Express Despatch Available

Express Despatch: Standard Despatch Cost + £2.99

All items showing our Express Despatch logo can be despatched within the next working day* if you select our "Express Despatch" option at checkout; in fact if your order is received before 12 Noon then these orders are normally despatched the same day.

Most orders are sent using a next working day courier service; some larger items need to be sent using a 2-day courier service.

Standard Despatch: FREE on orders over £39** / £4.95 for orders below £39

We aim to despatch all items ordered using our Standard Despatch option within 2 working days*.

The nature of our business is such that our actual performance against this aim can vary so we always show (at the top of every page) our actual despatch performance.

As you can see, we are meeting this aim for the vast majority of orders as  94.4% of orders have been despatched within 2 days of the order being placed in the last week. We are still not satisfied with this performance though and are striving to improve. The vast majority of our orders are despatched within 2 weeks and we do guarantee to despatch all orders within 28 days. Remember if the “Express Despatch” option is available you can ensure your order reaches you within 2 working days. We are working hard to ensure our delivery performance improves and you can see how we are doing as the despatch performance number is updated daily.

Please note in some case we allow customers to reserve stock by placing an order with us before the stock is in our warehouse and ready for despatch – in such cases there is a specific note on the product page to this effect and the above delivery timings of course do not apply.

For orders placed over the phone we apply an additional £1.99 charge to cover the cost of our customer service staff (and to encourage you to order online; it's cheaper for us if you do!). Delivery surcharges apply to some postcodes (see below).

*Deliveries are made Monday-Friday 8.30am - 5.30pm excluding Public Holidays, and we do not offer a Saturday delivery.
**When buying a gift voucher alongside other items, the value of the gift voucher does not contribute to the order value total for the purposes of calculating the free delivery threshold.
UK Surcharge Areas

Delivery Surcharges: Unfortunately our couriers charge us a premium for delivering to the following UK areas, which requires us to add the following surcharges for non-postal (i.e. courier) deliveries;

Surcharge Postcode Areas
Highlands +£2.49 FK18-21, G83, IV3-IV40, IV52-45, IV63, KW1-14, PA20-40, PH19-40, PH50
Northern Ireland +£5.99 BT1-99
Scottish Islands +£8.99 HS, IV41-51, IV55-56, KA27-28, KW15-17, PA41-49, PA60-78, PH41-44, ZE
Scilly Isles +£8.99 TR21-25
Isle of Wight +£8.99 PO30-41

Please note that some larger/heavy orders with delivery addresses outside of the UK mainland may incur an additional surcharge to those detailed above. If this is the case we will call or email you before we proceed with your order.

International Orders: British Isles

We are able to offer delivery to the following British Isles locations at these rates

Per Parcel Rate
Channel Islands +£8.99
Isle of Man +£11.99
Republic of Ireland +£9.99

International Orders: European Union

Deliverable to most EU Countries

We are able to offer delivery to the following European Union locations at these rates

Postage Rate <2kg Per Parcel Rate
Austria +£7.99 +£10.99
Belgium +£7.99 +£8.99
Bulgaria +£7.99 +£18.99
Czech Republic +£9.99 +£11.99
Denmark +£7.99 +£10.99
Estonia +£7.99 +£15.99
Finland +£7.99 +£19.99
France +£7.99 +£10.99
Germany +£7.99 +£7.99
Greece +£7.99 +£24.99
Hungary +£9.99 +£19.99
Italy +£7.99 +£14.99
Latvia +£9.99 +£16.99
Lithuania +£9.99 +£13.99
Luxembourg +£7.99 +£8.99
Netherlands +£7.99 +£8.99
Poland +£9.99 +£10.99
Portugal +£7.99 +£15.99
Spain (Mainland Only) +£7.99 +£12.99
Sweden +£7.99 +£13.99

International Orders: Rest of World

We are able to offer delivery to the following International locations at these rates

Per Parcel Rate
Monaco +£12.99
Norway +£29.99
San Marino +£29.99
Switzerland +£29.99

Subscribe to receive special offers

Or Log on here
To be notified of exclusive offers
Follow Us On:
Follow PetPlanet on Twitter

The UK’s favourite online pet shop

  • Guaranteed Cheapest
  • Express & Free Delivery
  • Widest Range
  • Secure Shopping
  • Great customer service
  • Honest product reviews
  • Acceptance Mark
    Featured
    Pet Food Brands
    Royal Canin Pet Food
    Royal Canin Dog Royal Canin Cat
    Hill's Pet Food
    Hill's Dog Hill's Cat
    James Wellbeloved
    James Wellbeloved Dog James Wellbeloved Cat
    Beta
    Beta
    Orijen
    Orijen Dog Orijen Cat
    Wafcol
    Wafcol
    Purina Pro Plan
    Purina Pro Plan Dog Purina Pro Plan Cat
    Arden Grange
    Arden Grange
    Eukanuba
    Eukanuba
    Click here for more pet food brands ...

    Featured
    Pet Meds Brands

    Frontline spot on
    Frontline for dogs
    Frontline for cats
    Feliway
    Feliway
    Drontal
    Drontal
    About Us | Contact Us | Cookie Policy | Popular Searches | WEEE | Dog Breeds | Cat Breeds | Small Animal Breeds | Store Offers | Affiliates | Pet Supplies | Pet Food
    Copyright PetPlanet.co.uk Ltd. 2013