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Thank you for your quick reply and sorting out the refund. I appreciate your help and assistance regarding my problem I had

posted 30 days ago
Thank you for your excellent customer service as a whole team. Very much appreciated xx

posted 16 days ago
First of all I would like to point out that the after-sales service for this wheel is exemplary and many multinational companies should take exemplary, especially their professionalism because we received our first wheel very quickly, however, several parts were broken during transport but once the photos sent a new wheel was sent to us in replacement given the number of broken parts and in the end a wheel fitted shortly before Christmas came to fill our living room. However, it takes training for your cats to practice losing weight by doing like hamsters. For the moment, it's progressive with our male, he sometimes goes there by soliciting him with a laser beam. But for the moment the female is not going there. We're in no rush. Many more thanks to the team behind PetPlanet, you are people with a huge heart and exceptional pros. Finally, I can only recommend this wheel to everyone who has an overweight cat and wants to keep it as long as possible with him and in good shape.

posted 9 days ago
I just wanted to say a huge thank you! The replacement product arrived today - which is much quicker than I expected! I really appreciate how quickly you rectified this issue for me. Your customer service exceeded my expectations - the fact I originally had a faulty product is a distant memory!

posted this Week
Hi Gemma, Thank you. You are a real asset to your company. You restored my faith in Pet Planet. I was going to cancel my order I made today, but following my conversation with you I am going to go ahead with it. Thank you very much and have a great evening,

posted this Week

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Christmas

1 to 24 of 467

3 x 3 4 x 4

SmartCat Ultimate Sisal Scratching Post - 83.5cm Height

SmartCat Ultimate Sisal Scratching Post - 83.5cm Height

One Fast Cat Exercise Wheel - NEW - 5th Gen

One Fast Cat Exercise Wheel - NEW - 5th Gen

Free UK Standard Delivery

Purrshire Felt Cat Stool House - 53cm Height

Purrshire Felt Cat Stool House - 53cm Height

Barkshire Oxford Box Duvet

Barkshire Oxford Box Duvet

Purrshire Hide n Sleep Cat Scratching Tower

Purrshire Hide n Sleep Cat Scratching Tower

James Wellbeloved Cat Adult Natural Moist

James Wellbeloved Cat Adult Natural Moist

KONG Wild Knots Bears

KONG Wild Knots Bears

James Wellbeloved Cat Adult Turkey

James Wellbeloved Cat Adult Turkey

Free UK Standard Delivery

Green Dog Turkey & Brown Rice Adult Dog Food

Green Dog Turkey & Brown Rice Adult Dog Food

Free UK Standard Delivery

Barkshire Sewn Micro Snuggle Bed

Barkshire Sewn Micro Snuggle Bed

James Wellbeloved Cat Senior

James Wellbeloved Cat Senior

Purrshire Climber Cat Activity Centre with Ladder - Beige

Purrshire Climber Cat Activity Centre with Ladder - Beige

James Wellbeloved Light Adult Dry Cat Food

James Wellbeloved Light Adult Dry Cat Food

Barkshire Sherpa Faux Suede and Fleece Box Dog Bed

Barkshire Sherpa Faux Suede and Fleece Box Dog Bed

KONG Cat Fuzzy Bunny

KONG Cat Fuzzy Bunny

40 Winks Deep Plush Donut Pet Bed

40 Winks Deep Plush Donut Pet Bed

Good Girl Christmas Laser Pen

Good Girl Christmas Laser Pen

James Wellbeloved Cat Adult 10kg

James Wellbeloved Cat Adult 10kg

Free UK Standard Delivery

James Wellbeloved Adult Grain Free Dog Food - 10kg

Buy 2 Save �2.00!

James Wellbeloved Adult Grain Free Dog Food - 10kg

Free UK Standard Delivery

Purrshire Fantastic Dream Cat Furniture

Purrshire Fantastic Dream Cat Furniture

Free UK Standard Delivery

Skinners Field Trial Adult Dog Food 15kg VAT Free

Skinners Field Trial Adult Dog Food 15kg VAT Free

Danish Design Arctic Snuggle Dog Bed

Danish Design Arctic Snuggle Dog Bed

Free UK Standard Delivery

James Wellbeloved Kibble Grain Free Senior 10kg

James Wellbeloved Kibble Grain Free Senior 10kg

Free UK Standard Delivery

Purina Beta Adult Dry Dog Food - Turkey and Lamb -14kg

Purina Beta Adult Dry Dog Food - Turkey and Lamb -14kg

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