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Customer Service Feedback

20/09/2018
I have to say that I have found your customer service to be excellent over the last few days so thank you for your speedy response both on the telephone and via email.
20/09/2018
I am pleased with my recent purchase of the gravity feeder to cover a gap in the cat care arrangements during a short holiday It arrived very quickly so the cat and I were able to check it out before I went away and I knew that it worked and that she was happy to use it We are continuing to use it all the time now as my cat is a grazer so the gravity feed is ideal for her
20/09/2018
I am having as much fun as the dog is Tough tuggy toys for an exuberant terrier puppy
20/09/2018
Quick reliable service Good prices and offers
20/09/2018
Great I can find what I want easy ordering just as easy and delivered within 3 days Great service too
31/08/2018
Thank you so much you have been so good dealing with this matter. Kind Regards
31/08/2018
Thank you so much - you're a superstar!

From a very satisfied customer.
31/08/2018
Big thanks to you and Joanna for your help.
31/08/2018
Fabulous products my rescue cats love the grooming brush. The litter matt excellent, washable and I have several which have really helped keep the litter area clean and tidy. Hills cat food extremely wonderful and my cats are so healthy and happy because of their Hills Science Diet. Wonderful company the staff are kind and help with brilliant customer service. Highly recommend.
31/08/2018
Excellent service and great product thank you
24/08/2018
Thank you! I totally understand that these things happen but Great customer service like yours is not something you get everywhere nowadays and it's very much appreciated, thank you again.
24/08/2018
Thank you Aimie.

That is great news. Thank you for such wonderful service.
I look forward to receiving the litter tray.

Many thanks
24/08/2018
That's brilliant thank you very much.

I will of course dispose of the faulty/Broken parts.

Other than this small I am very satisfied with the product as are the 2 cats we have !

Thanks again for your prompt resolution of this and your assistance.
24/08/2018
The item might be faulty but so far customers service has been faultless!
24/08/2018
Ex prices quality and prompt delivery
16/08/2018
Quick delivery. Repeat order when last one ran out. Item as described. Competitively priced
16/08/2018
I enjoy looking at and ordering from the Pet Planet site. Anything ordered arrives within a specified time. Packed well and in good condition. There is even a choice of carrier. Well done Pet Planet
16/08/2018
As usual I found it easy to place my order with Pet Planet on line
My order arrived promptly and in good order I will continue to obtain
supplies of Autarky dog food for my golden retriever Linnet from Pet Planet
16/08/2018
brilliant service brilliant cat litter
16/08/2018
Excellent customer service great range of products and excellent value Very pleased with items ordered and would definitely recommend to other pet owners
16/08/2018
Very pleased with service Courier was great because the slot they gave us didnt suit we had to go out and I changed the number of the flat last minute to my neighbour and all went smoothly Good stuff
03/08/2018
Many thanks for your help. Excellent customer service
03/08/2018
Thank you for such efficient service in getting this sorted. The replacement has arrived and is fine. Great customer care.
03/08/2018
Thank you so much for your help really appreciated
03/08/2018
Thank you so much that's brilliant
03/08/2018
Thank you so much you have been so good dealing with this matter kind regards
24/07/2018
I needed to replace a split water butt, but only needed a small one. Most places only sell tall slim ones in the smaller sizes, but that did not fit my need. Getting this one meant I could replace like for like without a lot of hassle. Thank you. Gill was extremely helpful dealing my query.
24/07/2018
Thank you very much. I really appreciate your quick response and helpfulness. Can't wait for my kitten to be finally able to play with it.
24/07/2018
I have been looking on the site to see how to send a review of your Customer Service Dept but this is all I can find I just wanted to say a big thank you to Gill in your Customer Service Dept She was very pleasant very patient and very helpful It was a real pleasure to deal with her
24/07/2018
Excellent Thank you
24/07/2018
Good delivery well packed competitive prices
11/07/2018
I have been looking on the site to see how to send a review of your Customer Service Dept but this is all I can find. I just wanted to say a big thank you to Gill in your Customer Service Dept. She was very pleasant very patient and very helpful It was a real pleasure to deal with her
11/07/2018
Kirsty you are probably the most helpful person i have dealt with for years, your customer care went over and beyond!!!! Thank you for everything - please make sure your boss sees this because customer service is a rare commodity nowadays nobody knows the meaning of the words - you do!!!!!!!

11/07/2018
Thank you for dealing efficiently and promptly with the replacement.
11/07/2018
I am MOST IMPRESSED with the support and help I have received from you and your company. I appreciate what you have done to sort out my broken crate.
I would’ve been very happy to return it to you and I think it’s great that you have been so obliging. I will most definitely be recommending you to everyone and I would not hesitate to order from your company again.
More companies could follow this example of stunning service. Well Done. Please pass on my regards to others in the company. I am a very satisfied customer indeed.
Best Wishes
11/07/2018
I always enjoy the Pet Planet website as there is such a variety of animal products that cannot be found in my local area Prices are reasonable and anything ordered always arrives promptly and well packaged.
Thanks Pet Planet
11/07/2018
Great prices couldn't find cheaper anywhere goods despatched very quickly Very impressed
04/07/2018
Excellent service and delivery Will use them again
04/07/2018
The ease of finding what I needed was first class and the delivery even quicker than advertised Well done Pet Planet
04/07/2018
Altogether a good experience but I preferred the website as it was before Thankyou for the pet bed My catAlfiie enjoys curling up in it for a snooze
You are an excellent firm to deal with I have always had prompt attention and reasonable prices Thank you
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