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Customer Service Feedback

23/06/2017
Thanks for your help Aimie. I can honestly say you have been one of the best / nicest customer services person I have ever dealt with.
23/06/2017
Thank you Sharon, the bird table arrived only a short while after the mirror window. Just confirming, I'm a very happy bunny. I built the table myself yesterday afternoon and it's now home to the little feathery friends who love it. The mirror window is also up on the wall now and looks truly amazing. When the second one goes up, it'll be a work of art. I couldn't be more delighted.

Thank you to you all at Greenfingers, it's a pleasure buying from you.
23/06/2017
Great service would recommend highly
23/06/2017
Would recommend this site 100 excellent in every way
23/06/2017
Top notch goods and service plenty of choice Customer service is excellent
16/06/2017
I would like to thank Amy for her help, patience & professional manner when dealing with my problem with the dog kennel I ordered.
The replacement arrived. Thank you,
16/06/2017
Yes this is a very simple great site to use and i would recommend to family and friends All orders have been a speedy delivery and great quality products
16/06/2017
My parcel arrived today at 1225 I was able to track the status of my parcel on the website and could work out roughly when it would arrive great service
16/06/2017
Customer services very helpful Shopping great to find what I wanted and rapid postage Great to do business with
16/06/2017
As always Pet Planet have delivered It is easy and convenient to shop with them and saves carrying sacks and boxes of dog food from my nearest supplier which is ten miles away from my house Customers can be sure that anything ordered from Pet Planet will arrive securely packed and within a few days of ordering
16/06/2017
I have been purchasing goods from Pet Planet for several years and have always been impressed with the service received. Prices are fair and reasonable and orders always arrive securely packed and within days of ordering I cannot speak too highly of Pet Planet
09/06/2017
I would like to thank Amy for her help, patience & professional manner when dealing with my problem with the dog kennel I ordered.
The replacement arrived. Thank you
09/06/2017
Thank you for what can only be described as excellent customer service!

09/06/2017
I'd just like to take this opportunity to say a BIG THANK YOU to you. You chased Hermes, provided me with a delivery date and most importantly you apologised for the inconvenience - great customer service skills.


Once again many thanks for your help.

09/06/2017
Morning Claire thank you very much for your help with this matter. What great customer service you offer it is so refreshing in this day and age and very much appreciated.
09/06/2017
Your customer service has been excellent throughout our problems. Thank you.
02/06/2017
Thank you so much for your reply and resolution! I really am very grateful, you have exceeded my expectations and I appreciate this. Excellent customer service!
02/06/2017
Great - thanks very much. Great customer service today. Will definitely shop here again. Thank you for resolving the issue so quickly.
02/06/2017
Following the problem I had, your customer after sales service is exemplary it has been a prompt and generous response to my problem and very much appreciated.
A huge thank you
Your loyal customer
02/06/2017
Everything I ordered was great No time to rate them individually
02/06/2017
Fantastic site Placed a bulk order as the prices for specialist cat food and for cat fountain filters were so good Fast delivery Well packaged Highly recommend
29/05/2017
Thanks for your help Aimie. I can honestly say you have been one of the best / nicest customer services person I have ever dealt with.

Thanks again....
29/05/2017
Thank you for your very prompt reply and action to rectify this, I will of course continue to shop with you. Everything I have bought in the past has always been 100% perfect.

29/05/2017
I must congratulate Petplanet when a hutch arrived that was damaged I rang and a new one was delivered the very next day The Customer Service adviser could not have been more helpful would definitely deal and recommend them
29/05/2017
I actually wanted to give feedback on the excellent customer service I experienced when enquiring about the products that I ordered and when the products arrived I was very impressed by the quality especially the cage and pen that I bought So refreshing to still get good quality stuff on the internet at reasonable prices
19/05/2017
I initially couldnt find what I wanted so I emailed and was told of another product similar to what I wanted but so much better and a fantastic price I am so pleased I decided to email and not look elsewhere and that the Castle was suggested to me its brilliant and my chinchilla adores it Very happy with this service everything is A Thank you
19/05/2017
Hi there i found everything very easy to carry out and i am very pleased with how everything was dealt with and i will be using your website again in the future and thanks again
19/05/2017
Very good site found everything we wanted Went back and bought more things Bit disappointed that one of the cages was reduced then day after
19/05/2017
The website is packed with everything that you could possibly need for your dog and at reasonable prices too The delivery is quick and efficient plus you get points to buy treats and goodies for your pets I love Pet Planet and so do my dogs
12/05/2017
Thanks for your help, your customer service department is excellent and I will definitely shop with you again
12/05/2017
Thank you for your very prompt reply and action to rectify this, I will of course continue to shop with you. Everything I have bought in the past has always been 100% perfect.

I will be sure to reflect that in my review.
12/05/2017
Thank you that I such great customer service and I do know its not Petplanets fault I like your company and will shop with you again
12/05/2017
Thank you very much for your speedy response and your great customer service. I've not had to contact you before and I am more impressed than ever with Petplanet.
12/05/2017
I ordered 2 dog beds for my Labradors and they love them I am very pleased and should the need arise will certainly shop with you again Many many thanks for a great product
12/05/2017
Product was as described with good delivery time very happy
12/05/2017
Easy to use and excellent service
08/05/2017
I would like to thank Amy for her help, patience & professional manner when dealing with my problem with the dog kennel I ordered.
The replacement arrived. Thank you.
08/05/2017
Thank you. I'm sorry to have cancelled this item but I'm very impressed with Petplanet customer service and will certainly continue to buy from this company in future.
08/05/2017
Thank you for what can only be described as excellent customer service!
08/05/2017
Very pleased with the products And service thank you all.
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