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Customer Service Feedback

18/08/2017
Thank you that I such great customer service and I do know its not Petplanet's fault I like your company and will shop with you again.



18/08/2017
I would just like to say a massive thank you for your help with the issue I had with the corn. I have just had dispatch confirmation for the replaceable items and I wasn't expecting to receive 4 more boxes but I am very grateful, I volunteer at an animal sanctuary and these treats will go down a storm for the 20+ rabbits & 30+ guinea pigs we have so thank you again, your customer care is excellent !! I certainly would not hesitate to use your company again & will recommend.
18/08/2017
Thank you for sorting this out so quickly.
Excellent service.
18/08/2017

Thanks for your help Aimie. I can honestly say you have been one of the best / nicest customer services person I have ever dealt with.

18/08/2017
Thank you Gemma,
Excellent service.
18/08/2017
Thank you usual efficient service
18/08/2017
Excellent service with quick delivery
11/08/2017
I would like to say a big thank you to Aimie & if I had to score between 1/100 you would get top marks as the customer service I got was very very good.
So a big thank you once again.
11/08/2017
I am always very happy to shop with Pet Planet as it is such a positive experience I find the website easy to navigate and any order placed is delivered promptly My regular purchase of Burns dog food is with me within a few days well packed and sealed in strong boxes Its such a help as my regular supplier in Cornwall no longer stocks the pouches Shopping with Pet Planet I have a first class and efficient door to door service Well done Pet Planet and thank you
11/08/2017
Got the dog travel cage today and OMG LOVE it and my dog loves it to thank you x
11/08/2017
Always very pleased with Pet Planet Fast delivery Items in stock
11/08/2017
Simple and easy to use website Found what I was looking for very quickly Order placed within minutes
20/07/2017
You are very kind and very efficient. Many thanks. It is much appreciated.
20/07/2017
Thank you very much. I am impressed with your company's service and assistance, we will definitely try and use your company for future purchases.
20/07/2017
Thank you for this. I have utmost respect for your assistance and I will definitely be doing business with u again.
20/07/2017
A remarkable service . Thank you very much. I shall leave some fantastic feedback.
14/07/2017

Thank you for your prompt response. I am very impressed with your customer service and thank you for the action taken, it is very kind of you to send another. I shall certainly come back to you when I require more supplies.
14/07/2017
I've today received my second order from you guys. Just wanted to say a huge thanks for using a better courier. On my first order it was "delivered" by Hermes and it all went wrong. This time it was dpd. I actually got my delivery today and the driver was lovely! Good job! Well done!
14/07/2017
Ok that's great, thank you for your awesome customer service.
14/07/2017
I am completely satisfied with your resolution, so will continue to shop with Pet Planet in future. It is a pleasure to deal with a company who make the satisfaction of their customers a top priority.
14/07/2017
Just want to write on behalf of Tinker Charlyboy the biggest woof Thank you for our dog pool. Its fantastic, the delivery was so fast. Also it was great for my mum to order from you she was pleased with the price
05/07/2017
Thank you for your prompt response. I am very impressed with your customer service and thank you for the action taken, it is very kind of you to send another. I shall certainly come back to you when I require more supplies.
05/07/2017
I would like to thank Amy for her help, patience & professional manner when dealing with my problem with the dog kennel I ordered.
05/07/2017
Hi,thank you for your quick response,much appreciated.
05/07/2017
Used you for a while now quick and easy to find what I'm looking for delivery on time very satisfied will keep using as cheaper than my local petshop
29/06/2017
Many thanks Gemma.

Appreciate your efficient service :-)

29/06/2017
Thank-you so much. again great customer service.
Many thanks
29/06/2017

Ok that's great, thank you for your awesome customer service.

29/06/2017
Great product Super delivery Right in the middle of the notified hour slot Cant ask for more
29/06/2017
Brilliant price and service Top class
23/06/2017
Thanks for your help Aimie. I can honestly say you have been one of the best / nicest customer services person I have ever dealt with.
23/06/2017
Thank you Sharon, the bird table arrived only a short while after the mirror window. Just confirming, I'm a very happy bunny. I built the table myself yesterday afternoon and it's now home to the little feathery friends who love it. The mirror window is also up on the wall now and looks truly amazing. When the second one goes up, it'll be a work of art. I couldn't be more delighted.

Thank you to you all at Greenfingers, it's a pleasure buying from you.
23/06/2017
Great service would recommend highly
23/06/2017
Would recommend this site 100 excellent in every way
23/06/2017
Top notch goods and service plenty of choice Customer service is excellent
16/06/2017
I would like to thank Amy for her help, patience & professional manner when dealing with my problem with the dog kennel I ordered.
The replacement arrived. Thank you,
16/06/2017
Yes this is a very simple great site to use and i would recommend to family and friends All orders have been a speedy delivery and great quality products
16/06/2017
My parcel arrived today at 1225 I was able to track the status of my parcel on the website and could work out roughly when it would arrive great service
16/06/2017
Customer services very helpful Shopping great to find what I wanted and rapid postage Great to do business with
16/06/2017
As always Pet Planet have delivered It is easy and convenient to shop with them and saves carrying sacks and boxes of dog food from my nearest supplier which is ten miles away from my house Customers can be sure that anything ordered from Pet Planet will arrive securely packed and within a few days of ordering
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