Thank you very much for your most helpful email and advice over the phone today - 5 stars for service !
Petplanet has been my on-line pet supplier of choice for quite a few years now and I have always been delighted with your service. I have never had a problem with any orders in the past (probably why I did not think to check the bag before I opened it!) and I have recommended your web-site to many dog owning friends in the past and shall continue to do so.
Thank you for such a prompt and generous response.
Thanks so much for you help and being so efficient in dealing with my query.
Thank you for your reply, I so appreciate the excellent customer service that has been provided by yourself on behalf of Petplanet.
Many thanks for your reply and solution.
It is much appreciated.
I have been really impressed with your customer service and will definitely be a returning customer!
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