Thank you Caitlin,
Item delivered on Friday 17th Nov. Thanks for addressing this matter in a timely way.
The people at Pet Planet were so helpful I ordered a Dog coat when it arrived it was too big. Phone call to pet planet the lady was so helpful and told me what to do and within days they sent me a smaller size. Told me how to measure her it was my fault as I'd measured her wrong its a lovely coat good value for money. My little dog Tilly loves it thank you PetPlanet for being so helpful.
I JUST WANTED TO SAY THAT I HAVE RECEIVED WHAT I ORDERED ON MONDAY, VERY HAPPY WITH THE SERVICES. THANKS
BUT REASON OF MY E.MAIL IS TO SAY THAT I WAS VERY TOUCHED WITH THE SERVICE AND HELP OF ONE OF YOUR STAFF, SHE WAS HELPFUL, VERY PROFESSIONAL AND ABOVE ALL VERY PATIENCES AND CARING AND HER NAME IS KIRSTY WHAT A LOVELY PERSON, THANK YOU SO VERY MUCH FOR ALL AND FOR HAVING THIS LADY PART OF THE TEAM, IF EVERYONE IS LIKE HER EVERYONE WILL BE SO PLEASED !!
Thank you for your understanding on this matter it is much appreciated. Your Excellent customer care will make me want to use your company again in the future .
Hi Just wanted the thank the helpful lady who sorted out my order and enabled me to receive it more promptly even though part of the order was not available. Excellent service.
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