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Thank you for your quick reply and sorting out the refund. I appreciate your help and assistance regarding my problem I had

posted 30 days ago
Thank you for your excellent customer service as a whole team. Very much appreciated xx

posted 16 days ago
First of all I would like to point out that the after-sales service for this wheel is exemplary and many multinational companies should take exemplary, especially their professionalism because we received our first wheel very quickly, however, several parts were broken during transport but once the photos sent a new wheel was sent to us in replacement given the number of broken parts and in the end a wheel fitted shortly before Christmas came to fill our living room. However, it takes training for your cats to practice losing weight by doing like hamsters. For the moment, it's progressive with our male, he sometimes goes there by soliciting him with a laser beam. But for the moment the female is not going there. We're in no rush. Many more thanks to the team behind PetPlanet, you are people with a huge heart and exceptional pros. Finally, I can only recommend this wheel to everyone who has an overweight cat and wants to keep it as long as possible with him and in good shape.

posted 9 days ago
I just wanted to say a huge thank you! The replacement product arrived today - which is much quicker than I expected! I really appreciate how quickly you rectified this issue for me. Your customer service exceeded my expectations - the fact I originally had a faulty product is a distant memory!

posted this Week
Hi Gemma, Thank you. You are a real asset to your company. You restored my faith in Pet Planet. I was going to cancel my order I made today, but following my conversation with you I am going to go ahead with it. Thank you very much and have a great evening,

posted this Week

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PetPlanet

1 to 24 of 73

3 x 3 4 x 4

Petplanet Dog Cage With Mat

Petplanet Dog Cage With Mat

Free UK Standard Delivery

Petplanet Puppy Training Pads 100 pcs

Petplanet Puppy Training Pads 100 pcs

Luxury Pet Carrier/Car Booster Seat by PetPlanet - 6.75kg

Luxury Pet Carrier/Car Booster Seat by PetPlanet - 6.75kg

Easy Folding Pet Crate by Petplanet

Easy Folding Pet Crate by Petplanet

Petplanet Puppy Pen - 8 Panel

Petplanet Puppy Pen - 8 Panel

Petplanet IQ Treat Ball

Petplanet IQ Treat Ball

Claw N Roll Cat Scratcher by PetPlanet - 20.5cm

Claw N Roll Cat Scratcher by PetPlanet - 20.5cm

PetPlanet Cat Litter Scoop

PetPlanet Cat Litter Scoop

PetPlanet Sloping Dog Cage with Mat

PetPlanet Sloping Dog Cage with Mat

Free UK Standard Delivery

Fleece Crate Mat by Petplanet

Fleece Crate Mat by Petplanet

Petplanet Corner Kitty Litter Box with Door 54x42cm

Petplanet Corner Kitty Litter Box with Door 54x42cm

Incline Cat Scratcher by PetPlanet

Incline Cat Scratcher by PetPlanet

PetPlanet Cat Litter Mat

PetPlanet Cat Litter Mat

2 Meal Automatic Pet Feeder by PetPlanet

2 Meal Automatic Pet Feeder by PetPlanet

Dog Booster Car Seat - Pet weight 9kg

Dog Booster Car Seat - Pet weight 9kg

Petplanet Combo Pet Stroller Backpack

Petplanet Combo Pet Stroller Backpack

Rat & Ferret Cage by PetPlanet

Rat & Ferret Cage by PetPlanet

Free UK Standard Delivery

Indoor Grass Dog Toilet by PetPlanet

Indoor Grass Dog Toilet by PetPlanet

Single Meal Automatic Pet Feeder by Petplanet

Single Meal Automatic Pet Feeder by Petplanet

Replacement Tray for Petplanet Dog Cage

Replacement Tray for Petplanet Dog Cage

Long-Handled Poop Grabber Scoop by PetPlanet

Long-Handled Poop Grabber Scoop by PetPlanet

Cage Divider for Petplanet Dog Cage

Cage Divider for Petplanet Dog Cage

Petplanet Auto Close Pet Gate

Petplanet Auto Close Pet Gate

Scratching Mat by Petplanet

Scratching Mat by Petplanet

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