It is a dangerous item as two springs and plastic comes out easily
but for the vigilant of the person helping me my tiny little puppy nearly swallowed the spring. This is danger to animals and small kids. Please don't buy it. If you already have it, check it for spring coming lose
Very easy to set up and works excellently for my dog's needs.
Wouldn't touch with a barge pole
If you want a gate that doesn't work and falls apart your looking at the correct one. Screws are nowhere near long enough so it falls off it's hinges. Auto shutting closes to about 1 inch so any dog with one brain cell soon learns to paw it open. There's beers aren't long enough if you live in an old house with slightly wider door frames. Just cost me £18 to get decent parts for it so it actually works.
Sorry to hear this. In future we would advise you to contact us if you have problems with an order and we will be happy to resolve the situation. I have sent you an email regarding your order.
My old doggie has always slept upstairs at night, sadly his back legs are letting him down and the stairs are getting too much. He still tries to get upstairs but really needs to stay downstairs. Purchased the gate to try and stop him got no up, he’s not happy but it does the job.
Petplanet Auto Close Pet Gate is great for dog and puppy..very quick understand stay out from kitchen....
The gate works perfectly, easy to set up and remove, ideal for keeping the dogs out of kitchen.
A complete waste of money. One of the screws was prevented from going in far enough by the screws that was in the main gate so was no good. I phoned the next day and explained the situation and the lady said they would send me another one in place of that. I received that today and has exactly the same problem. To make it work my husband had to cut the screw to enable the gate to fit. Also the catch is not very good. Very poor quality.
Thank you for your review and taking the time to contact us.
I am sorry to hear the replacement had the same issues.
We have emailed you in regards to this.
Please accept my apologies.
PetPlanet Customer Care Team