Absolutely great item and really great aftercare. We had a small problem which was speedily rectified by the really helpful staff. Would definitely buy from pet planet again!
Love this cage So easy to put together brand new tubes that are super easy to put together and clip together easy to clean and out hamster loves it only problem I have is my lil dwarf hamster cant get up to the lil bedroom but that aside its the best cage I couldnt have got a more perfect and cat proof cage
What more could your little pink pet want Great service excellent communication and a very competitive price Excellent all round
Great cage and the best price I could find It came with the wrong connectors for the tunnel which didnt fit but a local pet shop swapped them for me Our hamster Alex loves it
We would like to thank the customer in this review for their comments and apologise for any inconvenience caused. If any customer receives an item they are not totally satisfied with we would ask them to contact a member of our customer service team on 0845 345 0723 in order for us to resolve the matter.
We have quite a large hamster but she loves her new cage she loves the spiral tube and it took a while for her to get used to a new wheel but she uses it now
My daughter loves her pink hamster cage
Brought it for my hamster today and she just loves going through the crazy tunnels. A good point is that you dont have to keept to what it says on the box u can move the tunnels around with out buying anymore accessories.
Perfect for a little girl
Excellent size and the perfect thing for my 9 year old girl to find under the tree on Christmas morning, 'nibbles' seems happy too. Glad we set it up a few nights before christmas eve though and hid in garage. best price anywhere
ARRIVED ON TIME. tRICKY TO ASSEMBLE ESPECIALLY AS THE INSTRUCTIONS WERE RATHER SCANT AND THE COLOUR DID NOT CORRESPOND ACCURATELY TO THE PALACE. THE HELP LINE WERE BRILLIANT AND TALKED ME THROUGH THE CORRECT FITTING OF THE TUBES. WOULD RECCOMMEND EXTRA BUNGS - ESPECIALLY IF YOU NEED TO RELAYOUT THE PALACE USING A SIMPLER TUBE SYSTEM
I bought this product even when the co. was waiting on stock.I was kept well informed about availability and when it would be despatched which was great.The product was great and soo much fun for the hamster.