Bought a tunnel radiator bed for my cats, they refused to use it, then bought this open radiator bed and can't keep them out of it. Wonderful buy and great price.
Cat loves it but doesnt fit our radiators
I have no idea how this radiator bed is supposed to work. I've had them before and the rods and handles all fit snugly with no loose material. Nothing fitted properly, the material hung loose over the handles that go over the radiator, the bed drooped. All in all it was useless, sent straight back. Customer Services were great, the lady I spoke to was very understanding and there was no quibble about a refund, that's what I call trouble free service
Wish I hadn't bought this
Unfortunately the fabric for this bed is so cheap that a very fine powder of dust covers everything in our living room. Every time our cat uses it, or when we move it, you can see the dust fly off! It's worrying because our cat will be breathing that in. I wouldn't recommend anyone buy this. I wish I hadn't spent the money. It also has a very strange frame that doesn't fit over our standard radiator without some force. Over-priced when I bought it at £8.99. It's a shame because our cat clearly likes this style bed. We will have to look elsewhere.
Thank you for your review and taking the time to contact us.
We are sorry to hear of the issue with your cat bed.
We have emailed you in regards to this.
Please accept our apologies.
PetPlanet Customer Care Team
Completely unsuitable if you have a normal radiator
I was so excited for this product to arrive however when trying to attach it to my (normal) radiator, the mechanism of the hooks is completely unsuitable. It does not work unless you want a cat bed that slopes downwards so that your cat canít actually lie on it.